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About Us

Terms & Conditions

Thank you for visiting the Al Barshaa GTC Website!

The following terms and conditions (“Terms”) govern your use of this Site. By accessing, viewing, or using the content, material, or services available on or through this Site, you indicate that you have read and understand these Terms, that you agree to them and intend to be legally bound by them. If you do not agree to these Terms, you are not granted permission to use this Site and must exit immediately.


Registration. In order to access certain content, services, products, or benefits on the Site, you may be asked to register and create an account. As part of the registration process, you may be asked to click to agree to these Terms, and may then be asked to select or submit a user name and password. You are fully responsible for your account, including use of the account by any third party, and maintaining the confidentiality of your password. You may also be required to provide Al Barshaa GTC with certain information about yourself including some types of personally identifiable information, including your phone number, address, email address, gender, and age. Any personal information that you provide to Al Barshaa GTC via the Site is subject to our Privacy Policy, which is incorporated into these Terms by reference as if set forth fully herein.


Proprietary Rights. As between you and Al Barshaa GTC, Al Barshaa GTC owns or licenses all data, content, graphics, forms, artwork, images, designs, icons, photographs, functional components, audio clips, video clips, software and software concepts and documentation and other material on, in or made available through the Site (“Site Material”), as well as the selection, coordination, arrangement, organization and enhancement of the Site Material. You agree not to remove or alter any copyright notice or any other proprietary notice on any Site Materials. Under no circumstances will you have any rights of any kind in or to the Site, other than the right to use the Site in accordance with these Terms. As between any user and Al Barshaa GTC, all names, trademarks, service marks, certification marks, symbols, slogans or logos appearing on the Site are proprietary to Al Barshaa GTC or its affiliates, licensors, or suppliers. Use or misuse of these trademarks is expressly prohibited and may violate federal and state trademark law. Under no circumstances will you have any rights of any kind in or to the Site Contents, other than the right to use the Site Materials in accordance with these Terms.


Unauthorized Activities. You agree that you will not use the Site for (a) any illegal or unauthorized purposes that violate any laws (including import, export and copyright laws); (b) modifying, adapting or hacking into the Site or for modifying another website so as to falsely imply that it is associated with Al Barshaa GTC; (c) uploading, posting, hosting, or transmitting unsolicited email, SMSs, “spam” messages, worms or viruses or any code of a destructive nature; (d) contacting any other visitor of the Site who has requested not to be contacted; (e) attempting to gain unauthorized access to Al Barshaa GTC’s computer systems or engaging in any activity that interferes with the performance of, or impairs the functionality of the Site or any services provided through the Site; (f) using the Site to access or collect any personally identifiable information, including any names, email addresses or other such information for any purpose, including, without limitation, commercial purposes; or (g) removing, circumventing, disabling, damaging or otherwise interfering in any way with any security-related features of the Site aimed at preventing or restricting the unauthorized use of the Site or any of the Site Materials. You may use the Site and the Site Materials only as consistent with these Terms. Any other use of the Site or Site Materials, including but not limited to the aforementioned unauthorized uses, without prior written permission of Al Barshaa GTC is strictly prohibited. You acknowledge and agree that the unauthorized use of the Site or the Site Materials could cause irreparable harm to Al Barshaa GTC and that in the event of such unauthorized use, Al Barshaa GTC shall be entitled to an injunction in addition to any other remedies available at law or in equity.

Materials Submitted to the Site. The Site may allow you to contribute content, text, files, graphics, testimonials, comments, recipes, personal listings, messages, postings, and other materials and information for access, use, and commentary by Al Barshaa GTC and/or other visitors to the Site (“User Content”). By submitting User Content, you represent that you have the full legal right to provide the User Content and that use of the User Content by the Site and all other persons and entities will not: (a) infringe any intellectual property rights of any person or entity or any rights of publicity, personality, or privacy of any person or entity, including as a result of your failure to obtain consent to post personally identifying or otherwise private information about a person; (b) violate any law, statute, ordinance, regulation, or agreement; or (c) constitute disclosure of any confidential information owned by any third party. Upon your submission of User Content or other material or information to Al Barshaa GTC, you grant Al Barshaa GTC a worldwide, perpetual, irrevocable, transferable, license to access, use, distribute, reproduce, display, modify, create derivative works based upon, and sublicense, the User Content, all without any compensation to you whatsoever. For avoidance of doubt, Al Barshaa GTC shall be under no obligation (1) to maintain any User Content in confidence; (2) to pay to user any compensation for any User Content; or (3) to respond to any User Content posted on the Site. If you believe that any content or postings on the Site violate your intellectual property or other rights, please follow our Complaint Procedure in Section 14 of these Terms.


Billing and Payment. Some services or products on the Site, including procuring our renowned kitchenware, require you to make a purchase. By purchasing products, or registering on the Site you represent that you are eighteen (18) years of age or older. You are responsible for all charges incurred under your account. For information about our returns and refunds, please see our Return Policy.


Al Barshaa GTC uses a third-party payment processor to process credit card transaction made through the Site. By submitting your credit card information, you grant Al Barshaa GTC the right to store and process your information with the third-party payment service, which we may change from time to time. If you purchase products from Al Barshaa GTC or make any payments via the Site with your credit card, the credit card information that you submit to Al Barshaa GTC will be protected by encryption, such as with the Secure Socket Layer (“SSL”) protocol. Encryption decreases the likelihood that your credit card information will be stolen or intercepted during transmission to Al Barshaa GTC. You are responsible for all charges incurred under your account, whether made by you or another person using your account. You agree that Al Barshaa GTC will not be responsible for any failures of the third party to adequately protect such information. All financial matters regarding your information are subject to the conditions of the third party payment service provider’s terms of service. If for any reason Al Barshaa GTC does not receive payment for a purchase, Al Barshaa GTC may exercise its rights in law and equity, including (a) immediately suspending or terminating your account; (b) seeking collection of the outstanding amount owed; and/or (c) seeking legal action against you for the breach of these Terms. You are also responsible for paying any governmental taxes imposed in connection with use of the Site or the purchase or any products or services made available through the Site, including sales, use, and excise taxes (excluding only taxes on Al Barshaa GTC’s net income).


Prices on Orders. All prices displayed on the Site are quoted in UAE Dirham.Al Barshaa GTC will add shipping and handling fees and applicable sales/use tax in accordance with its then existing policies. Al Barshaa GTC reserves the right without prior notice to discontinue or change specifications and prices on products and services offered on its Site without incurring any obligation to you. Products displayed on this Site are available while supplies last. Descriptions of, or references to, products or services on this Site do not imply endorsement of that product or service, or constitute a warranty, by Al Barshaa GTC. For warranty information please see Al Barshaa GTC’s Warranty Policy Registration. The receipt by you of an order confirmation does not constitute Al Barshaa GTC’s acceptance of an order. Prior to Al Barshaa GTC’s acceptance of an order, verification of information may be required. Al Barshaa GTC reserves the right at any time after receipt of your order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation from Al Barshaa GTC.

else in these Terms and Conditions or otherwise, we are not responsible for any errors or omissions in the Site or Site Materials. Al Barshaa GTC, and our subsidiaries, and affiliates are not responsible for and do not guarantee the accuracy or completeness of any Site Material, User Content, links, advertisements or other items contained within the Site. We reserve the right to immediately remove any Site Material or User Content for any reason or for no reason. While we strive to, we cannot and do not review all communications made on or through the Site. Although not obligated to, we may review, verify, make changes to or remove any User Content, Site Material, the Site or the products or services made available in connection with the Site with or without notice in its sole discretion.


Indemnification.  You will indemnify us and our members, managers, directors, officers, employees, agents, contractors and licensors (“Indemnitees”) against all claims, actions, suits, and other proceedings (“Claims”) arising out of or incurred in connection with the Site and your use of the Site or services obtained through the Site, your fraud, violation of law, negligence, willful misconduct, or any other use of the Site, the User Content, the Site Materials, the services, products, information and other materials on, in and made available through the Site, (except to the extent attributable to us), or any breach by you of these Terms, and you will indemnify and hold the Indemnitees harmless from and against all judgments, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees and attorneys’ disbursements) arising out of or incurred in connection with such Claims.


Complaint Procedures. If you believe that any content or postings on this Site violates your intellectual property or other rights, please send to us a comprehensive detailed message setting forth the following information: (a) your name and the name of your company, if any; (b) your contact information, including your e-mail address; (c) the nature and substance of your complaint, the specific rights at issue, and your basis for making the complaint, including the content or posting that is objectionable; and (d) the following statement: “The statements, representations, and assertions made in this message are true, complete, and accurate and I have the full legal authority to make each and every such statement, representation, and assertion and to make and be granted any demand made in this message.”


Governing Law and Jurisdiction. These Terms represent the entire agreement between you and Al Barshaa GTC with respect to the subject matter hereof, and supersede any and all prior agreements, express and implied, and will be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without reference to its conflict of law rules. By accessing, viewing, or using the services, works, content, or materials on the Site, you consent and agree to (a) the exclusive jurisdiction of the federal and state courts located in the Commonwealth of Pennsylvania; (b) accept service of process by personal delivery or mail; and (c) irrevocably waive the right to trial by jury and any jurisdictional and venue defenses otherwise available.

Entire Agreement. These Terms constitute the entire agreement of the parties with respect to the subject matter hereof, and supersede all previous written or oral agreements between the parties with respect to such subject matter. No waiver by Al Barshaa GTC of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The headings and captions in these Terms are intended for convenience only and shall in no way affect the interpretation of the Terms. Notwithstanding the foregoing, these Terms and the information provided in this Site in no way override the terms and conditions of your purchase of any product or service, except as specifically provided herein.


Acts Beyond Control. Al Barshaa GTC shall not be liable for any non-performance or delay in performance caused by any act beyond its reasonable control, including but not limited to acts or omissions of third parties, unavailability of supplies, equipment failure, war, strikes, lock-outs, fire, flood, or any other Act of God, any law, regulation, ordinance, or other act or order of any court, government, or governmental agency, or delays, unavailability, errors, or other failures of the Internet or other data networks.


Miscellaneous. The Site is not intended for children under the age of 18. The Site is controlled and operated from within the United States. Without limiting anything else, we make no representation that the Site, Site Materials, User Content, services, products, information or other materials available on, in, or through the Site is appropriate or available for use in other locations, and access to them from territories where they are illegal is prohibited. Our waiver or failure to exercise in any respect any right provided hereunder will not be deemed a waiver of such right in the future or a waiver of any of other rights established under these Terms. No person or entity not party to this agreement will be deemed to be a third party beneficiary of these Terms. When used herein, the words “includes” and “including” and their syntactical variations shall be deemed followed by the words “without limitation.”